TED.com 2.0 is in full launch now! After several months in beta, we had our public launch on March 4, 2014, and retired TED 1.0 in May 2014. Read more about that on hello.ted. And as always, tell us what you think! We’re very excited about the new TED.com beta designs we’ve started to roll […]
Today, we open up the “beta 1″ release of the new TED.com, the very first public access to the exciting changes we’ve been working hard on. A few key areas of TED.com are included in this release, starting with a brand new homepage. (Not everything is there yet, but it’s a start—and you’ll get fresh new parts […]
Last year, I responded to 93,742 emails from users like you. That’s an average of about 257 per day. Answering these emails is not only my job; it also gives me the privilege of peeking into the lives of TED users and how people interact with TED. In my world of customer support, I need […]
People can surprise you: they find hidden gems you never noticed, point out problems you were blind to, and offer up left-field ideas that spark new directions. They have nothing to gain by sugarcoating their feedback, and while it’s not always easy to hear, it’s necessary.
The new TED.com is more of a rebuild than a redesign. While what you see on screen will look very familiar, what’s radically different is the backend of the site. TED.com was born in 2006 — the year the Nokia 9000 phone ruled and Suri Cruise was born. It’s 2013, clearly past time for us […]
Finding love — it’s a little bit like playing roulette. You win some, you lose some. While you of course hope for a good partnership, you have no idea what it will be like down the road. Finding the right creative agency to work with is a little bit like that. Here’s how we went […]
If you have a smartphone, a tablet or another mobile device, you already know it’s perfect to watch TED Talks on. But if you build media for mobile devices, like I do, you face a big challenge: there are so many devices out there, with so many different screen sizes and capabilities, from trusty old iPhones […]
Where do we begin? In a company like ours, there is no shortage of ideas that spring out of spontaneous collaborations. The hardest part of my job is saying “no” to ideas — or more commonly, “yes, but what would you like to give up for it?” When we began to realize the need to rebuild […]